Ensure secure, accountable, and structured access to your laboratory operations with dynamic role-based controls.
The Role-Based Security & User Management module provides a robust framework for managing users, access privileges, data protection, and accountability across your entire laboratory network. Whether you operate a single lab or multiple branches, this module helps you define who can access what, track their actions, and ensure compliance with internal policies and external regulations like ISO 15189, NABL, or HIPAA.
User Role Creation & Permission Management
With DOLab, you gain complete control over user roles and permissions. Create unlimited roles tailored to your lab operations—whether it’s a Technician, Billing Officer, or Branch Manager. Assign precise permissions for view, edit, delete, or approval actions, ensuring users only access what they need. This granular control strengthens security while streamlining workflows.
- Create unlimited custom roles such as Lab Technician, Phlebotomist, Admin, Billing Officer, Consultant, or Branch Manager
- Assign module-level and screen-level permissions for view, edit, create, delete, export, and approval actions
- Restrict access based on department (e.g., Hematology vs. Biochemistry), test type, or function
Multi-Level Access Hierarchy
DOLab ensures a structured, hierarchical approach to security across your lab network. Assign access by location, branch, or responsibility, with clear approval workflows for supervisors and managers. Separate privileges for internal staff, panel clients, and external consultants guarantee data confidentiality. This multi-level design keeps operations smooth and fully compliant.
- Enable location-specific access (e.g., assign users to one or more branches)
- Define approval workflows for supervisors, managers, or consultants
- Separate privileges for internal users, panel clients, and external consultants
Secure Login & Authentication Policies
Protect your lab’s data with DOLab’s advanced authentication framework. Enforce strong password rules, periodic expiries, and reset policies to maintain discipline. Enable two-factor authentication (2FA) for sensitive roles and add biometric login options on mobile for convenience. With these measures, your lab remains secure against unauthorized access.
- Enforce password policies: minimum strength, periodic expiry, and reset mechanisms
- Enable two-factor authentication (2FA) for sensitive roles (via SMS/Email/Authenticator apps)
- Optional biometric login for mobile apps
Session Management & Auto Logout
DOLab minimizes risk by automatically managing user sessions. Configure session timeouts based on role or department, and auto-logout idle users to prevent misuse. Block simultaneous logins or restrict users to a single device for tighter security. This ensures that sensitive lab data is always accessed responsibly.
- Set session timeouts based on user category
- Auto-logout after idle time or screen lock
- Block simultaneous logins or limit to one device per user
Audit Trails & Activity Logs
Every action in DOLab is fully traceable. From logins and report approvals to edits and financial entries, all activities are timestamped and logged. Generate detailed audit-ready reports to meet compliance requirements or investigate anomalies. This transparency boosts accountability and safeguards your lab’s reputation.
- Log every user action: logins, data entry, edits, deletions, report approvals, and financial transactions
- View timestamped activity by user, module, or branch
- Generate audit-ready reports for compliance or investigations
Access by Time & Day
With DOLab, access control adapts to your operational needs. Restrict users to working hours or shifts, and grant temporary access to visiting consultants or outsourced staff. Emergency overrides are supported with alerts to maintain oversight. This flexibility reduces risk while accommodating real-world lab scenarios.
- Restrict user access during non-working hours or specific shifts
- Enable temporary access for visiting consultants or outsourced staff
- upport for emergency override access with alerts
Emergency Access & Super Admin Controls
DOLab equips Super Admins with powerful control during emergencies. Instantly revoke or grant access when required, manage locked accounts, or disable users on leave or suspension. Failed login attempts and suspicious activities can be monitored and acted upon immediately. This ensures your lab remains resilient against disruptions.
- Super Admin can grant or revoke access instantly during system failure or emergencies
- View and manage locked accounts or failed login attempts
- Temporarily disable users due to leave, suspension, or contract expiry
User Status & License Monitoring
Keep track of your active users and system licenses with DOLab’s monitoring tools. View last login details, detect dormant accounts, and automatically disable expired users. Monitor active user counts against subscribed licenses to stay compliant. This proactive oversight prevents misuse and optimizes resource allocation.
- View user activity logs, last login timestamps, and current login status
- Auto-disable dormant or expired user accounts
- Monitor user count against subscribed licenses
Branch & Department-Level Segregation
DOLab enforces strict data segregation for multi-branch or departmental operations. Users can only access data tied to their specific branch or department, preventing unauthorized cross-location visibility. This is especially valuable for franchises, outsourced centers, or large labs with sensitive patient and financial records.
- Ensure users can only view or act upon data relevant to their assigned branch or department
- Prevent unauthorized access to sensitive patient or financial records across branches
- Useful for franchise or outsourced collection center models
User Management Dashboard
Simplify user management with DOLab’s centralized dashboard. Add, edit, or deactivate users in just a few clicks while viewing their roles, branches, and access levels. Filter users by department, activity level, or login status to quickly identify trends. This intuitive interface puts total control at your fingertips.
- Add, update, deactivate users easily from a centralized dashboard
- View access rights, branch assignments, and login activity per user
- Filter users by role, department, or activity level
Business Benefits
Monitor routine QC runs for all analyzers and test parameters.
- Maintain data confidentiality and integrity across all lab operations
- Ensure compliance with global standards like ISO, CAP, NABL, or HIPAA
- Enhance accountability and traceability for all actions
- Minimize risk of internal fraud, data leaks, or misuse
- Simplify multi-location user administration and audit readiness
DOLab Role-Based Security & User Management – Total Control, Maximum Protection
DOLab ensures your lab’s data, workflows, and staff operations remain secure, compliant, and fully under your control. With advanced role-based access and intelligent monitoring, you decide who sees what, when, and how.
Custom Roles & Hierarchical Access Control
- Create unlimited roles (Technician, Billing Officer, Consultant, Manager, etc.) with precise permissions.
- Set up multi-level approval workflows for supervisors, managers, and external consultants.
- Define access by department, branch, or test type to prevent unauthorized visibility.
Strong Authentication & Proactive Security Policies
- Enforce password rules, auto-expiry, and two-factor authentication (2FA) for sensitive roles.
- Configure session timeouts, auto-logout for idle users, and restrict simultaneous logins.
- Enable biometric login on mobile for fast yet secure access.
Full Visibility, Compliance & Emergency Controls
- Track every user action (logins, edits, approvals, financials) with timestamped audit trails.
- Restrict access by time/day, manage temporary consultants, and monitor license usage.
- Super Admin controls for emergency overrides, instant revokes, or disabling suspicious users.