Empower your lab to manage referring doctors, track commissions, and grow your diagnostic network with transparency and ease.
The Doctor Referral & Commission Tracking module enables laboratories to build and maintain strong relationships with referring physicians and consultants. By automating commission calculations, payment workflows, and referral analytics, this module ensures fair compensation, fosters loyalty, and provides actionable insights to improve outreach and revenue.
Doctor Referral Master Setup
With DOLab, you can maintain a complete and organized directory of all referring doctors. Capture detailed profiles including specializations, contact details, and affiliated hospitals for easy management. Assign commission rules, referral types, and active branches while grouping doctors by specialty, location, or performance tier to streamline engagement.
- Capture doctor profiles with specialization, contact details, and affiliated hospitals
- Assign commission rules, referral types (regular, walk-in, panel-linked), and active branches
- Group doctors by specialty, location, or performance tier
Referral Tagging During Booking
DOLab ensures accurate referral traceability by tagging doctors at the time of patient registration. Referrals can be selected manually or auto-tagged based on historical data and patient profiles. This guarantees every referred sample is tracked end-to-end, strengthening doctor-lab accountability.
- Select referring doctor during test registration or through integrated CRM
- Auto-tag based on historical referral or patient profile
- Ensure traceability of all referred samples and their outcomes
Custom Commission Rules & Slabs
Design flexible commission structures with DOLab’s smart rules engine. Set commissions by test, department, or bill amount, and support both fixed and percentage-based slabs. You can even differentiate rules for cash, credit, or insurance patients, ensuring fairness and adaptability for every doctor relationship.
- Set commissions per test, test group, department, or bill amount
- Support percentage-based, fixed-rate, or tiered slabs
- Assign different rates for cash vs. credit vs. insurance patients
Commission Auto-Calculation Engine
Eliminate manual errors with DOLab’s automated commission calculation. As soon as invoices are finalized, commissions are computed instantly—excluding specific services, discounts, or taxes as per configuration. A preview option gives you full control before payouts, ensuring transparency and accuracy.
- Automatically compute commissions as soon as the invoice is finalized
- Exclude specific services, discounts, or taxes based on configuration
- Preview commission details before approving for payment
Commission Ledger & Statement Generation
DOLab provides a real-time commission ledger for complete financial transparency. Track earnings test-wise or patient-wise, and generate doctor statements weekly, monthly, or for custom periods. Each statement clearly displays service type, branch, and payment status, reducing disputes and ensuring trust.
- View real-time ledger showing test-wise and patient-wise commissions
- Generate monthly, weekly, or custom-date commission statements
- Include details like paid/unpaid status, service type, and location
Approval Workflow & Payment Authorization
DOLab ensures secure payouts through a multi-level approval system. Admins or finance teams can review, approve, or hold commissions before disbursement. Payments are marked with clear statuses—approved, disputed, or paid—while integration with finance systems keeps everything in sync.
- Enable admin or finance review before payout
- Mark commissions as approved, on hold, disputed, or paid
- Integrate with financial systems for payment tracking
Multi-Branch Referral Tracking
Whether you operate one lab or a nationwide chain, DOLab consolidates doctor referrals across branches. It supports location-based commission variations while giving a unified doctor performance view. This makes referral tracking seamless, no matter how large or distributed your operations are
- Track referrals per branch, city, or partner location
- Support location-based commission variations and analytics
- Consolidate doctor reports across all branches for a unified view
Referral Performance Analytics
DOLab gives you powerful insights into referral performance and ROI. Identify your top referring doctors by volume, specialty, or revenue contribution and track referral trends by region. These analytics help you run targeted engagement campaigns and strengthen loyalty with your key doctors.
- Identify top referring doctors by volume, revenue, or specialty
- View trends in referral frequency and high-performing regions
- Enable targeted engagement strategies and loyalty campaigns
Alerts, Reminders & Dispute Logs
Never miss a payout or leave disputes unresolved with DOLab’s intelligent alerts. Finance teams are notified of pending commissions, while doctors receive reminders for payments or clarifications. Every dispute and resolution is logged for accountability, ensuring smooth relationships with referring doctors
- Auto-notify finance team on pending commissions
- Send reminders to referring doctors for pending payouts or disputed cases
- Maintain log of all disputes, resolutions, and approvals
Digital Acknowledgment & Report Sharing
Build stronger trust with your doctors using DOLab’s digital acknowledgment tools. Patient test statuses and final reports are instantly shared via email, secure portals, or the doctor’s mobile app. This real-time communication improves satisfaction and strengthens coordination between doctors and your lab
- Share patient test status and final reports with the referring doctor
- Enable access through email, portal, or doctor mobile app
- Improve referral satisfaction and diagnostic coordination
Business Benefits
- Build stronger relationships with referring doctors through transparent compensation
- Ensure accuracy and efficiency in commission tracking and payments
- Gain insights to optimize outreach strategies and maximize referral revenue
- Promote network loyalty by recognizing top contributors and timely payments
- Reduce manual errors and disputes with automated calculations and approvals
DOLab Doctor Referral & Commission Tracking – Smarter Engagement, Transparent Payouts
The Doctor Referral & Commission Tracking module of DOLab empowers labs to strengthen doctor relationships while ensuring fair, accurate, and transparent commission management. From streamlined referral tagging to automated commission calculation and insightful analytics, this module helps labs grow referrals, build trust, and improve financial control.
Streamlined Referral Management & Auto-Tagging
- Maintain a comprehensive doctor directory with specializations, hospital affiliations, and contact details.
- Track referrals across branches, cities, and networks, consolidating data into a unified performance view.
- Tag referrals at the time of booking—manually or auto-assigned based on patient history.
Automated Commission Rules, Calculation & Payouts
- Design flexible commission structures by test, department, or bill amount with fixed or percentage-based slabs.
- Eliminate manual errors with auto-calculation at invoice finalization, including exclusions for discounts or taxes.
- Manage secure payouts with multi-level approval workflows, integrating seamlessly with finance systems.
Performance Analytics, Transparency & Trust
- Identify top referring doctors by revenue, specialty, or referral volume with detailed ROI insights.
- Generate real-time ledgers and commission statements (weekly, monthly, or custom periods).
- Share digital acknowledgments, patient status, and final reports via email, portals, or mobile apps—building doctor loyalty and satisfaction.