Centralized and automated billing with discount control and receivables tracking for seamless lab revenue management.
The Billing, Discounts & Receivables module simplifies the entire billing process in diagnostic labs — from patient invoicing to discount application and receivables monitoring. With support for walk-in patients, panels, credit clients, and insurance billing, this module ensures that all financial transactions are transparent, traceable, and optimized for revenue performance.
Multi-Mode Billing Engine
DOLab simplifies billing for every patient type and payment method. Whether it’s walk-in, corporate, panel, insured, home collection, or online patients, the system adapts seamlessly. It supports payments via cash, card, bank transfer, wallet, and UPI, while auto-calculating service charges, discounts, and taxes (GST/VAT) with precision.
- Supports walk-in, panel, corporate, insured, home collection, and online patients
- Accepts payments via cash, card, bank transfer, wallet, and UPI
- Auto-calculates service charges, taxes (GST/VAT), and discounts per patient
Real-Time Invoice Generation
With DOLab, invoices are generated instantly with a detailed cost breakdown. Tests, packages, panels, and profiles are auto-linked for accuracy at the time of booking or confirmation. Each invoice can be printed, emailed, or integrated with barcodes and MR numbers, ensuring fast, professional, and error-free billing.
- Generate invoices during test booking or after test confirmation
- Auto-link tests, packages, panels, and profile rates to the patient invoice
- Print/email invoices and integrate with barcode and MR number systems
Discount Authorization & Control
DOLab ensures all discounts are controlled, approved, and audit-ready. Configurable rules let you assign discount permissions by user or role, with fixed, percentage, or promotional offers. For higher discount thresholds, digital approvals are required, preventing misuse while maintaining financial integrity.
- Allow configurable discount permissions by role or user level
- Apply fixed, percentage, or promotional discounts
- Require approval for discounts beyond threshold with digital authorization
Panel & Insurance Billing Integration
Corporate and insurance billing becomes effortless with DOLab. Panel-specific rates and rules are auto-applied, and bulk invoices can be generated for periodic settlements. Insurance claims are tracked with authorization codes and pending status, reducing manual errors and speeding up reimbursement cycles.
- Auto-apply panel-specific rates and billing instructions
- Generate monthly/periodic bulk invoices for corporate accounts
- Track insurance authorization codes and pending claim status
Receivables Management Dashboard
DOLab gives you complete control over outstanding payments with a smart receivables dashboard. Monitor dues by patient, doctor, panel, or branch in real time. Automatic reminders and follow-up logs ensure timely collections, while daily/weekly reports keep your accounts team fully updated.
- Monitor dues by patient, doctor, panel, or branch
- Auto-reminders for pending payments and follow-up logs
- Generate daily/weekly receivables summary for accounts team
Advance & Partial Payment Handling
Manage advance and partial payments seamlessly with DOLab. The system records pre-collections and auto-adjusts them against final bills, while also supporting installment or part-payment models. Receipts and credit balance alerts keep both patients and finance teams informed and confident
- Accept and track advance collections with auto-adjustment
- Handle part payments for panel patients or installment models
- Provide receipts and credit balance alerts
Credit Limit & Block Rules
DOLab helps you control credit exposure for corporate and panel clients. Credit limits can be set by amount or duration, with auto-alerts and blocks for exceeding thresholds. Override approvals are logged for accountability, giving you a strong balance of control and flexibility
- Define credit limits by amount or time window
- Auto-alert or block transactions beyond limits
- Track approved exceptions and override history
Refund & Cancellation Workflow
With DOLab, refunds and cancellations are transparent and controlled. Charges are auto-reversed for cancelled tests, and refund requests go through an authorization process with clear reason capture. Credit notes can be applied to future invoices, ensuring accuracy and customer satisfaction.
- Process test cancellations with auto-reversal of charges
- Enable refund workflows with reason capture and approver logs
- Adjust future invoices with credit notes if needed
Tax & Regulatory Compliance
Stay fully compliant with DOLab’s built-in GST, VAT, and tax management tools. The system auto-applies the correct tax structures per patient type and location. Audit-ready logs, HSN code support, and digital signatures on invoices ensure your billing remains legally secure and future-proof.
- Auto-apply tax structures based on patient type and location
- Maintain audit-ready transaction logs and exportable reports
- Generate tax invoices with HSN codes and digital signature support
Billing Analytics & Revenue Reports
DOLab empowers decision-making with powerful billing analytics. Visual dashboards display revenue, discounts, collections, and dues by date, branch, test, or client. Comparative reports highlight top-performing doctors and locations, and data can be exported to Excel, PDF, or synced with external accounting systems.
- Track collections, discounts, dues, and revenue by date/test/client
- Compare branch-wise and doctor-wise billing performance
- Export reports to Excel, PDF, or integrate with external accounting tools
Business Benefits
- Improve financial transparency and accuracy in lab billing operations
- Control discount leakage and unauthorized waivers with approval flows
- Accelerate receivables recovery and reduce bad debts
- Deliver a smooth billing experience for patients, panels, and staff
- Maintain compliance and audit-readiness for all financial transactions
DOLab Billing, Discounts & Receivables – Smarter Billing, Faster Collections, Total Control
The Billing, Discounts & Receivables module of DOLab ensures seamless billing, controlled discounts, and timely collections across all patient types and payment modes. With real-time invoicing, automated compliance, and powerful receivables dashboards, it gives your lab financial accuracy, transparency, and growth-ready control.
Unified & Error-Free Billing
- Manage walk-in, panel, corporate, insured, home collection, and online patients with one billing engine.
- Accept multi-mode payments—cash, card, bank transfer, wallet, or UPI—without complexity.
- Auto-calculate service charges, discounts, and GST/VAT taxes for accurate, compliant invoicing.
Controlled Discounts & Flexible Payments
- Support advance payments, partial settlements, and installment models with automated adjustments.
- Apply role-based discount rules with fixed, percentage, or promotional offers.
- Ensure digital approvals for higher discount thresholds, preventing misuse and revenue leakage.
Receivables, Compliance & Revenue Insights
- Get a real-time receivables dashboard to track dues by patient, doctor, panel, or branch.
- Stay compliant with GST/VAT-ready invoices, HSN codes, audit logs, and digital signatures.
- Access billing analytics & revenue reports with branch/doctor comparisons and easy Excel/PDF exports.