A centralized digital console for technicians to process, record, and validate diagnostic tests with accuracy and speed.
The Lab Technician Workbench is the operational core for laboratory professionals, designed to manage day-to-day diagnostic workflows with precision. It provides a structured, role-based interface for sample verification, result entry, analyzer integration, quality control, and cross-department coordination. This module helps technicians optimize turnaround times, maintain test integrity, and deliver reliable, accredited lab results.
Technician Dashboard & Sample Queue
DOLab empowers technicians with a smart, organized dashboard displaying all pending, in-process, and completed samples in one view. With advanced filters for departments and urgency levels, technicians can prioritize STAT and critical cases instantly. Real-time workload visibility ensures efficiency and zero bottlenecks in day-to-day operations.
- Filter by department (Hematology, Biochemistry, Microbiology, etc.)
- Prioritize samples based on urgency (Routine, STAT, Critical)
- Real-time updates on sample status and workload
Sample Validation Before Testing
Ensure accurate results from the start with DOLab’s sample validation feature. Technicians can quickly verify volume, type, and condition while logging issues like hemolysis or clotting. With options to accept, reject, or mark for recollection, DOLab safeguards quality and minimizes processing delays.
- Validate sample type, volume, condition, and labeling
- Record issues like hemolysis, clotting, or improper container
- Option to accept, reject, or mark for recollection
Barcode-Driven Sample Identification
DOLab eliminates sample mix-ups with barcode-driven identification at every step. Each scan confirms correct patient association before testing or processing begins. Fully integrated with LIS and analyzers, it ensures complete traceability and patient safety across the workflow.
- Enforces correct sample selection before test entry or processing
- Prevents mix-ups and ensures traceability
- Integrates seamlessly with LIS and analyzer systems
Manual Result Entry Interface
For tests outside automated analyzers, DOLab provides a robust manual result entry system. Technicians can input numeric, text, or range-based values, with auto-populated reference ranges based on age and gender. Abnormal or critical results are highlighted instantly for timely review.
- Support for numeric, text, and range-based entries
- Reference range auto-population based on gender/age
- Highlight abnormal, critical, or borderline values in real-time
Analyzer Integration & Auto-Import
DOLab connects seamlessly with major lab analyzers like Roche, Abbott, and Mindray. Results flow automatically from machines into the system, reducing manual errors and saving time. Discrepancies are flagged for review, ensuring both accuracy and speed in reporting.
- Bi-directional interfacing with major analyzers (e.g., Roche, Abbott, Mindray)
- Auto-fetch test results and flag discrepancies
- Review and validate before submission to next workflow step
Delta Check & Historical Comparison
With DOLab, technicians gain powerful clinical insights by comparing current test values against patient history. Automatic delta checks highlight abnormal fluctuations or inconsistencies, enabling early detection of errors or clinical concerns. This feature supports chronic disease monitoring and long-term patient care.
- Auto-alerts for abnormal fluctuations or clinical inconsistency
- Helps identify possible errors or alerts for clinical review
- Supports long-term monitoring of chronic conditions
Pending & Partial Result Tracking
Never lose track of incomplete panels with DOLab’s pending and partial result management. Technicians can monitor progress across grouped tests, flag partially processed cases, and notify supervisors for review. This ensures no case is left hanging and turnaround times remain consistent.
- Track completed vs. pending tests in grouped panels
- Mark partially done cases for follow-up or repeat analysis
- Notify supervisors or pathologists for escalated review
Quality Control (QC) & Reagent Logs
Maintain high testing standards with DOLab’s built-in QC and reagent management. Daily QC entries, control values, and deviation tracking are digitally logged for easy compliance. Reagent lot numbers, usage, and expiry dates are monitored to ensure accuracy and reduce wastage.
- Enter daily QC results for analyzers/tests
- Record control values, deviations, and flags
- Track reagent usage, expiry, and lot numbers
Repeat/Reflex Testing Workflow
DOLab supports smart reflex testing with rule-based automation. For example, abnormal thyroid results can auto-trigger additional T3/T4 tests with supervisor approval. Every repeated or added test is audit-tracked, ensuring accountability and compliance with lab policies.
- Support for reflex logic (e.g., if TSH abnormal → add Free T3/T4)
- Add-on test ordering with supervisor authorization
- Maintain audit trail for repeated or additional testing
- Enhance sales effectiveness with tailored pricing and offers
- Leverage purchase history data to improve inventory planning and promotions
Sample Status Updates & Handover Logs
Track every movement within the lab with DOLab’s real-time status updates and handover logging. Samples can be marked as processed, rejected, forwarded, or pending, while handovers between technicians are timestamped. This complete chain of custody builds trust and accountability.
- Update sample status: Processed, Pending, Rejected, Forwarded
- Log handovers between technicians or departments
- Record timestamps and responsible user for each action
Lab Notes & Technician Remarks
DOLab allows technicians to document critical observations and notes during processing. Remarks can be flagged as internal or shared with pathologists for advanced review. This ensures transparency, supports medico-legal needs, and strengthens audit documentation.
- Document visual observations, errors, or special processing steps
- Mark notes as internal or visible to pathologist only
- Useful for audit, medico-legal documentation, or advanced review
Multi-Department Handling
Empower your team with flexibility—DOLab enables technicians to work across Hematology, Biochemistry, and other lab units with role-based access. Multi-department users get a unified dashboard while access remains secure and controlled based on authority levels.
- Assign technicians to Biochemistry, Hematology, or shared stations
- Control access by test category, location, or level of authority
- Unified view for technicians handling multiple roles
Alert System & Supervisor Escalations
Critical values and process interruptions are never missed with DOLab’s alert system. Technicians receive instant notifications for overdue tests or rejected samples, with auto-escalations to supervisors and pathologists. This ensures timely action and complete reporting compliance.
- Alerts for critical values, rejected samples, or overdue tests
- Auto-escalate flagged results to pathologists or department heads
- Ensures timely intervention and reporting compliance
Audit Logs & Compliance Tracking
DOLab provides end-to-end transparency with detailed audit logs for every action taken. User IDs, timestamps, and remarks are stored for performance analysis and compliance audits. Designed to support ISO 15189, CAP, and NABL standards, it strengthens both accountability and accreditation readiness.
- Maintain logs of user, action, timestamp, and remarks
- Generate technician-wise performance reports
- Supports compliance with ISO 15189, CAP, or NABL standards
Business Benefits
- Improves efficiency with automated result imports and digital workflow
- Ensures quality assurance through built-in QC logging and traceability
- Enhances compliance and accreditation readiness
- Boosts technician productivity with intuitive dashboards and tools
DOLab Lab Technician Workbench – Smart, Secure & Streamlined Testing
The Lab Technician Workbench module of DOLab is designed to empower technicians with a seamless, error-free, and fully automated testing experience. From sample validation to analyzer integration and compliance tracking, this module ensures labs deliver accurate results on time, every time.
Precision & Accuracy in Every Step
- Barcode-driven sample tracking eliminates mix-ups and ensures patient safety.
- Sample validation checks (type, volume, and condition) safeguard result quality.
- Delta checks & historical comparisons highlight abnormal fluctuations instantly.
Workflow Automation & Efficiency
- Technician dashboards with smart queues prioritize STAT and critical cases.
- Rule-based reflex testing automates repeat/additional tests with full audit trails.
- Bi-directional analyzer integration auto-imports results from Roche, Abbott, Mindray & more.
Compliance, Transparency & Control
- Audit logs with user IDs & timestamps support ISO 15189, CAP & NABL standards.
- Real-time handover logs & status updates ensure full chain-of-custody.
- Built-in QC & reagent tracking maintain testing reliability and regulatory compliance.